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Cruz Department of Family and Child Services Mentally Ill

Crunch Services

Image with text that says" You have options. ACTION Line 1-800-HOPE-135 or 2-1-1"

NEW!  Activity line

(Adult Crisis Phone Intervention and Options Network)

For adults in distress who are 18 years of historic period or older

Bachelor 24/7, 365 days a yr

Phone call

1-800-Promise-135 (1-800.467.3135)

or

ii-i-i

Crisis Services for Youth

For children nether age 18, phone call 2-1-i.

Access Line

For 24/vii access to substance utilise treatment, including detox and transportation, call the Access Line at 1-800-563-4086.

DMHAS Office of the Commissioner Contacts

Erika Cruz, LCSW, EBP Behavioral Wellness Clinical Director,
860-418-6886,Erika.Cruz@ct.gov

Dana Begin, OTR/L, MPA, EBP Behavioral Health Programme Manager,
860-418-6863,Dana.Brainstorm@ct.gov

ADULT MOBILE Crisis SERVICES

Definition of a Crisis

A mental health and/or substance use/addiction crisis is defined by the individual. "…Self-definition of a crisis is a fundamental role of a recovery-oriented, trauma–informed arroyo" (Development Services Group to SAMHSA-Land-Level Approaches to Building Crunch Response Systems, July 2015)

Mission Statement

To provide persons in distress (crisis) immediate admission to a continuum of crisis response services and/or supports of their option including, mobile clinical services and customs supports; to promote the prevention of crises among persons and families; and to provide postvention activities that back up persons in developing a meaningful sense of belonging in their communities.

Population

The DMHAS Mobile Crisis Service serves all adults in the State of Connecticut who are xviii years of historic period or older .

Mobile Crunch Teams

Mobile Crisis Team staff provide immediate assistance to people in distress by identifying options and resource that see the unique needs expressed by the private. The Mobile Crisis Teams are by and large located across the DMHAS Local Mental Health Potency (LMHA) Network and DMHAS funds and operates MCT services throughout the state. MCT services are mobile, readily accessible, curt term services for individuals and families experiencing acute mental health and/or substance use/addiction crises offered in a rapid response framework. MCT aim to promote the prevention of crises among persons and families and postvention activities that back up persons in developing a meaningful sense of belonging in their communities. Mobile Crisis Teams are comprised of a multidisciplinary team which may include licensed master's level social workers, licensed clinical social workers, licensed professional person counselors, peer back up specialists, nurses, mental health workers and psychologists.

Finding Services in your City/Town

https://portal.ct.gov/DMHAS/Programs-and-Services/Finding-Services/Finding-Services

Program Services

  • Outreach & Educational activity
  • Cess & Evaluation
  • Telephone support
  • Crunch Intervention
  • Critical Incident Debriefing
  • Data & Referrals
  • Follow-up services
  • Safety Planning
  • Consultation Services
  • Prevention and Postvention

Crisis Intervention Team (CIT)

CIT is a best practice designed to provide law enforcement with training on resources to connect persons in a mental wellness/substance utilise crunch to community supports and services. It is also a partnership between local law and the community mental wellness/substance apply services network to jointly respond to crises in the community. The goal of CIT is to reduce the need for arrest in favor of referrals to appropriate treatment resources and supports, and, to promote safety for persons in crunch, the community and the police. Every mobile crisis team has CIT trained clinicians who piece of work collaboratively with law enforcement, providing mental health evaluation and recommendations when responding to crunch calls. The CT Brotherhood to Do good Law Enforcement (Cablevision) is the system responsible for providing basic and advanced CIT preparation in the Land of Connecticut to law enforcement officers and mental health professionals. CIT training emphasizes person-centered, recovery-oriented approaches and interventions and prepares participants to recognize and respond to various mental health and addiction crunch, including trauma; develop effective advice and connection skills; and, place strategies for constabulary officers to partner with mobile crisis team clinicians who tin follow up on calls to ensure that an individual in distress is offered the supports and services of their choice.

Mobile Crisis Response Learning Collaborative

The Mobile Crisis Response Learning Collaborative was established in March 2020 and began with a full day kick-off outcome hosted at the Connecticut Women'southward Consortium in Hamden, CT. Over 100 mobile crisis team directors, managers and staff were in attendance. The state-operated and private non-profit mobile crunch squad providers proceed to meet on the first Wednesday of each calendar month. The MCRLC Planning Committee meets periodically to discuss topics of interest, identify presenters and develop meeting agendas. Crisis Intervention Squad (CIT) trained officers and clinicians bring together the MCRLC quarterly to focus on conversations specific to law enforcement and crisis services.

NEW! ACTION line (Adult Crunch Phone Interventions and Options Network)

The United Manner of Connecticut (UWC), in partnership with the CT Section of Mental Wellness and Habit Services (DMHAS), has established the Adult Telephone Intervention and Options Network (Action) line for adults 18 years of age or older who are in the community and in the midst of a psychiatric or emotional crisis for which an immediate response may be required.

The ACTION line is a centralized phone number answered past two-1-ane staff trained to offer an assortment of supports and options to individuals in distress, including: telephonic back up, referrals and information about customs resources and services; warm-transfer to the Mobile Crisis Team (MCT) of their area; and when necessary, direct connexion to 911.

The Activity line operates 24 hours a mean solar day, seven days a week, 365 days a twelvemonth (24/7/365) with the availability of multilingual staff or interpreters as needed. The centralized line is bachelor to provide after-hours coverage for mobile crisis providers throughout the state

The services and supports offered through the Action line are available to all residents of Connecticut at no fiscal cost to the caller.

The ACTION line squad is comprised of dedicated contact specialists, licensed clinicians and a peer support specialist with lived feel with mental wellness and substance utilize/addiction.

The DMHAS mobile crisis teams and ACTION Line staff work in collaboration with family members, peer-run organizations, faith-based communities, law enforcement, and other civic and community organizations to ensure that persons in distress and their families/friends/supporters have the support and resources they demand within their local community.

United Way of CT meets and exceeds the highest national standards for a phone call center. It is a National Suicide Prevention Lifeline (NSPL) provider that maintains national accreditations from the Brotherhood for Information and Referral Services (AIRS) and the American Association of Suicidology (AAS).

Action Line Resource due south

Click to request printed materials

  • Action Line Webinar

  • Action Line Presentation Slides

  • Brochure (English)

  • Brochure (Spanish)

  • Postcard (English)

  • Postcard (Spanish)

  • Poster (English/Castilian)

  • Wallet card (English)

  • Wallet card (Castilian)

Other Resource south

  • CT Alliance to Benefit Law Enforcement (Cable)
  • United Manner of CT 2-1-i
  • Mobile Crisis Intervention Services for Youth
  • Coordinated Admission Network (CAN) for Housing and Homeless Services
  • National Suicide Prevention Lifeline
  • Access Line
  • Office of Recovery Community Affairs
  • Forestall Suicide CT
  • Peer Run Organizations:
    • CCAR
    • Advocacy Unlimited
    • NAMI - CT
  • SAMHSA's National Guidelines for Behavioral Health Crisis Care: A Best Do Toolkit
  • SAMSHA'due south Crunch Services: Meeting Needs, Saving Lives

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Source: https://portal.ct.gov/CrisisServices

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